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CityIndex Review and Tutorial

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CityIndex Facts & Figures

Established spread betting, forex and CFD broker with over 30 years in the business. Regulated around the globe.




Bônus £1000 Switch Bonus For Professional Traders
Instrumentos CFD, Forex, Crypto, Stocks, Options, Spreadbetting
Conta Demo Yes
Min. Depósito £/$100
Métodos de Pagamento BPAY, Credit Card, Giropay, Mastercard, MoneyGram, PayID, Wire Transfer
Min. Troca 0.01 Lots
Regulado por ASIC,FCA
MetaTrader 4 Yes
MetaTrader 5 No
cTrader No
Conta ECN No
Conta DMA No
Aplicativos móveis Yes
Comércio de automóveis Yes
Negociação Social No
Troca de cópias No
Sinais comerciais No
Conta Islâmica No
Spread FTSE 1 pt
Spread GBPUSD 0.8 pips
Propagação de óleo 0.4
Spread de ações Variable
Aproveitar 1:30 EU, 1:200


Spread GBPUSD 0.8
Spread EURUSD 0.5
Spread EURGBP 0.8
Ativos 0+

Speculate on the leading cryptos, with ultra-tight spreads at City Index


Spread BTC 0.5%, ETH 1%
Aviso de risco - seu capital está em risco

City Index is an industry-driving agent for forex, CFDs and spreads wagering. Here, we thoroughly review their contribution. A top to bottom gander at exchanging stages, portable applications, charges, demo records, and more.

A Brief History

Before investigating City Index client reviews, it first assists with having a little sitting around their ascent to ubiquity. The UK organization was framed in 1983, making it an industry veteran with more than thirty years of experience. 

It wasn’t until 2001, nonetheless, that CFD exchanging was presented. 2005 then saw the procurement of the IFX Group, getting FX representative IFX Markets and the spread wagering supplier finspreads.com. 

In November 2014, City Index was purchased by Gain Capital Holdings. This movie did a web-based exchanging business with more than 235,000 subsidized records and $3.1 trillion in yearly exchanging volume. 

The organization has expanded lately and presently has office areas in London, Dubai, Sydney, Shanghai, Hong Kong, and Singapore. So as you have likely measured, they center their tasks in four primary areas: 

  • UK 
  • Australia 
  • Singapore 
  • The Middle East 

Clients of those locales can decide to exchange the spot market, CFD market, or spread bet. They offer a comprehensive item list, including: 

  • 21 market records 
  • 84 cash sets 
  • 12 kinds of bonds 
  • 25+ items 
  • Five kinds of metals 
  • 4,500+ worldwide offers 
  • Choices on three loan cost markets 

Cryptographic forms of money, including bitcoin and ethereum (CFDs on Cryptocurrencies are not, at this point, accessible to UK merchants)

Minimum Account Deposit

Head over to the City Index landing page, and you will see the base beginning record store is £100 or $100. This guarantees you have sufficient cash-flow to cover the edge necessities of your first exchange and withstand any significant moves against your position. 

Most miniature stakes and bet sizes for spread wagering are about as low as 50p per point, while the base exchange size for CFD exchanging is one CFD. 

In any case, least store necessities may change contingent upon your area, account type and instrument of interest. In this way, head over to their authority site before you download their product, sign in and begin to exchange.

Spreads & Commissions

You won’t pay any commissions for spread wagering and CFD exchanging. There is a base value CFD commission of $25. 

Those inspired by forex exchanging can discover the EUR/USD for as low as 0.5 pips. Generally speaking, fixed spreads and costs are around the business-standard. 

You can likewise exchange influence. This is a credit that may assist you with promoting a chance. Nonetheless, exchanging on edge can again intensify misfortunes, and you would prefer not to be one of the numerous who leaves the business sectors flat broke after an edge call.

Other Trading Fees

City Index is moderately straightforward as far as extra charges. The primary expense to know about is a month-to-month dormancy charge of £12 (or the same) if you don’t utilize your record for over a year. 

You will likewise pay a little financing charge on your bitcoin openness on the off chance that you stand firm on a foothold short-term. Be that as it may, you ought to keep away from every overnight charge in case you’re day exchanging. 

Lamentably, City Index doesn’t offer any welcome reward or other special offers. Yet, watch out for their authority site as this could well change. 

City Index Trading Platforms

City Index clients get a decision of three distinctive exchanging stages. These are: 

1. Advantage Web

As the name recommends, this is an electronic stage. Getting rolling is speedy and straightforward as no establishment is required. You can redo the design, or you can pick between the nine workspace screens. 

A single tick is exchanging, and customized watch records are both valuable highlights. Benefit brokers additionally approach a warmth guide to stay aware of market refreshes. Benefit Web utilizes HTML 5 diagrams and offers more than 80 diverse specialized pointers. There is a further various danger the executive’s apparatuses to assist with shielding you from critical misfortunes.

2. Web Trader

Web Trader is the new condition of craftsmanship exchanging stage that City Index delivered in late 2018. 

In addition to other things, it includes quick and solid HTML5 innovation for ideal execution and client exchanging experience. It conveys an entirely customizable exchanging workspace. This permits personalization and adaptability across different exchanging windows. 

It additionally conveys progressed graphs, including custom markers and accurate drawing instruments. This makes exploring exchanges a lot simpler and saves working outside of the stage. 

Shrewd exchanging devices, including more astute exchange tickets and progressed hazard, have likewise been added, improving on numerous manual cycles. 

The stage additionally offers curated market data, including nitty-gritty market examination to recognize exchanging openings or brief further exploration. 

City Index is glad for this new contribution – it is accessible as both a live record and additionally with a demo account, so it very well may be tested danger-free.

3. AT Pro

More experienced dealers may favour City Index’s more advanced stage, AT Pro. Exchanging signs can plainly show all conceivable passages and leave focuses for an exchange. 

There are additionally backtesting abilities. Also, you can fabricate unique exchanging layouts with the help of the AT Pro’s Development Studio. 

This stage will be a reasonable decision if you’re hoping to exchange a sensible amount every day. It would help if you also had admittance to monetary schedules and wise volume pointers.

4. MetaTrader 4

The last alternative is the business standard MetaTrader 4 (MT4) stage. Decide on this product, and you get a high-level outlining bundle, a colossal exhibit of specialized pointers and liberal customisability alternatives. 

APIs are upheld, so mechanized exchanging is additionally accessible. Moreover, the stage is dependable and clear to explore. 

You gain admittance to newsfeeds, different merchants and broad recorded information. Also, there are many online courses you can take to benefit as much as possible from the stage. 

So regardless of whether you use scalping or news procedures, the MT4 stage ought to have the option to address your issues serenely.

Verdict on Trading Platforms

In general, this City Index agent review discovered clients were delighted with both the broadness and profundity of stages on offer. There genuinely is something for a wide range of intraday brokers.

Mobile Apps

When you join and have browsed the scope of items and markets, you can likewise download the City Index application. iPhone, iPad, Windows and Android applications are accessible. From the application, you can direct specialized examination, respond to showcase news, check your situations, and enter and leave positions while progressing. Indeed, you will get: 

  • Value alarms 
  • Authentic information 
  • Financial schedule 
  • Live streaming graphs 
  • Customized watch records 
  • Gadget matching up abilities 
  • Modern outlining bundle 
  • Live news declarations from Reuters 

Client reviews report significant degrees of fulfillment with City Index’s portable contribution. Also, you can find support through their live talk support from inside the application. In addition, the route is sans bother, whether or not you need to follow account benefits or alter diagrams. 

Notwithstanding encouraging reviews, exchanging from your telephone would mean you pass up the particular usefulness offered by the work area stages.

Methods of Payment

Before you can produce income exchanging oil and gold fates, you should subsidize your City Index account. Stores can be made utilizing: 

  • Charge cards 
  • Mastercards 
  • Bank wire move 

Pulling out your assets can be completed similarly. In any case, note the base withdrawal sum is £50/$50 or your excess record surplus (whichever is most reduced). The most extreme withdrawal per exchange is £20,000/$20,000. It generally takes three to five days for global withdrawals and one to two days for the homegrown pulling out of cash. 

At last, on the off chance that you would get a same-day installment utilizing a CHAPS bank move, you should pay a £25 charge.

City Index Accounts

City Index offers their standard record, for which the base store is £100/$100 followed by £25/$25 for ensuing stores. You will experience zero commissions on spread wagering and CFDs, besides value CFDs. 

Be that as it may, you additionally have the alternative of a VIP account. This you will get various advantages, including: 

  • Adaptable edge rates 
  • Premium paid on cash adjusts 
  • Welcomes to selective VIP occasions 
  • Further developed paces of exchange execution 
  • Senior deals merchant on-hand 24 hours every day 

Tragically, fitting the bill for a VIP account requires endorsement from the City Index VIP group. In any case, if you do qualify, you may get upgraded forex and choices exchanging experience, just as better spread wagering bargains.

Demo Accounts

City Index offers two thoroughly free demo practice accounts. You can figure out how to exchange, lead market examination and get to know the business sectors. The MT4 demo account is accessible for 12 weeks, and you will have £10,000 virtual money to begin preparing with. 

The subsequent choice is a standard City Index demo account. When you open this record, you get limitless admittance to the City Index exchanging stage and £2,500 in virtual money to mess with. 

Client reviews rate the training accounts exceptionally. This is because once you have your demo login subtleties, you gain admittance to continuous estimating on thousands of business sectors, including shares and bitcoin. Moreover, you gain admittance to every one of the highlights found on their exchanging stage, which likewise makes it a phenomenal method to test drive their product.

Additional Features

City Index forex and spread wagering client reviews regularly feature the number of helpful extra highlights are on offer, including: 

  • Market News and Analysis – This segment contains an abundance of information and data. Every day covers markets, forex and economic news are given. In addition, far-reaching specialized examinations, close-by diagrams and master investigation are posted. 
  • Recognia – Recognia and worth investigating control the specialized examination entrance. The gateway sweeps and screens the business sectors for designs that could create possibly beneficial open doors. 
  • Signal cautions – City Index offers an ongoing alarm administration utilizing email and text. This could help you stay informed concerning new turns of events so you can expect value changes. 
  • Chronicled information – City Index works with admittance to authentic information through a basic Excel module. This permits you to see all applicable instrument data in a simple to-process and viable organization.

On top of helpful specialized highlights, head to their exchanging institute, and you will discover video tutorials and tips on the best way to utilize City Index and how to exchange as well as could be expected. The guide in large numbers of the recordings is Kathleen Brooks, the Research Director at City Index. She is much of the time requested to show up on worldwide news channels and offer knowledge on monetary business sectors. 

Fortnightly online classes and nitty-gritty client guides are additionally accessible. These can tell you the best way to exploit developments in share costs, how to explore My Account, just as assisting you with recognizing and screen designs. There are additionally free classes for the two fledglings and progressed brokers held in their workplaces. 

Generally then, at that point, if you take City Index versus FXCM, Plus500, and different contenders, you will track down an equivalent number of additional highlights and practical usefulness. Their instructive assets surpass numerous comparative dealers.

City Index Regulation & License

City Index has developed a standing as a solid and reliable CFD, spread wagering and forex representative. The reality exhibits this they are managed by eight administrative bodies throughout the planet: 

  • The Financial Conduct Authority manages its UK tasks (FCA). 
  • In Dubai, City Index is directed by the UASE Central Bank. 
  • In Singapore, the organization falls under the purview of the Monetary Authority of Singapore (MAS). 
  • City Index is controlled in Australia by the Australian Securities and Investments Commission (ASIC). 

Because of the guideline, City Index needs to hold fast to specific principles and procedures around shielding your capital. This implies clients might be in less danger of losing every one of their assets in particular situations, for example, the organization going ruined.


There are various advantages today exchanging with City Index, including: 

  • Cutthroat and tight spreads 
  • Smooth and straightforward to-utilize sites 
  • Low introductory store prerequisites 
  • Directed with more than thirty years of involvement 
  • The decision of three exchanging stages, all with gleaming reviews 
  • A broad scope of instruments, including bitcoin exchanging, ETFs, and more


Although there are various benefits to picking City Index, there are additionally certain drawbacks you ought to know about, including: 

  • Restricted admittance to the demo account 
  • No store rewards or advancements 
  • It doesn’t acknowledge brokers from the USA 
  • Restricted neighbourhood backing to manage issues and grievances 
  • Restricted capacity to contact different dealers, decreasing the social exchanging component

Trading Hours

At City Index, you can exchange the most well-known business sectors during exchanging hours, including the FTSE 100 and Germany’s Dax 30. They work day in and day out, exchanging with their different item list. 

Just head over to the City Index site for opening and shutting times in the business sectors you’re keen on. There you will likewise discover subtleties on bitcoin exchanging hours, in addition to showcase hours during occasions.

Contact & Customer Support

All in all, client reviews show clients are dazzled with City Index’s client service. You get 24/5 help using the telephone and email. 

Head to their site to discover the helpline phone number where you are based. You can get help with forgotten usernames and passwords, just like some other login issues. Likewise, hotline telephone support is potentially the best strategy if the site is down or not working. 

You can get help with the entirety of the accompanying dialects: 

  • English 
  • Spanish 
  • German 
  • Clean 
  • Arabic 
  • Chinese 

Moreover, reviews show their talk support is especially adequate with insignificant holding up occasions and available through any of their pages. They ought to have the option to assist you with financing charges, budget summaries, withdrawal issues, just as specialized issues. 

The Help and Support page found on their site ought to likewise have the option to manage most questions. It is entirely more extensive than the contender’s FAQ pages. You can generally discover your closest office address from their site and mail them as well. 

With countless such alternatives, it is maybe apparent to learn CityIndex has procured a BrokerNotes triple AAA support rating

Safety & Security

Head over today exchanging web journals, gatherings or read pamphlets, and you’ll see an expanding worry about client security. Luckily, forex, CFD trading and spread wagering are somewhat protected at City Index. Every one of the client’s assets is kept in isolated level 1 financial balances. 

The organization additionally utilizes present-day encryption innovation to keep client information and data secure. In addition, in liquidation, customers may get pay off up to £50,000 by the FSCS.

City Index Verdict

City Index has had a vital influence in driving development across the Web-based exchanging world ongoing many years. It is maybe obvious then that clients hold positive assessments of the organization’s contribution. You get three exchanging stages to pick between phenomenal instructive assets, just as incredible preparing devices for new merchants. 

So take City Index versus CMC, IG Markets, just as different contenders, and stay among the top rankings. To score significantly higher in reviews, it is great to see more advancements and offers for forthcoming clients. However, City Index looks set to keep drawing in clients from the UK right to Asia as specific client reviews keep on flooding in even with no arrangements. 

Accepted Countries

CityIndex acknowledges brokers from United Kingdom, Australia

Alternatives to CityIndex

If you are searching for options in contrast to CityIndex, we have gathered a rundown of the five leading representatives that are like CityIndex beneath. This rundown of merchants like CityIndex is arranged by likeness and incorporates organizations that acknowledge dealers from your area. 

  • Forex.com – Forex.com brag a worldwide standing. Controlled in the UK, US and Canada, they offer an immense scope of business sectors, not simply forex, and offer extremely close spreads and state-of-the-art stage. 
  • ThinkMarkets – ThinkMarkets is a multi-managed forex and CFD dealer 
  • Avatrade – Leading forex and CFD agent managed in Ireland, Australia, Canada and South Africa. Avatrade are especially solid in the mix, including MT4 
  • GO Markets – GO Markets is an ASIC-managed FX and CFD dealer. 
  • Trade.com – Trade.com offers thousands of tradable resources on work areas and versatile stages.
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